• The “Company”, “Ourselves”, “We”, “Our”, “WRSI”, “Westend Rental Solutions Inc.” and “Us”, refers to the Panda Pod Hotel, its parent, subsidiaries and affiliated companies, and their directors, principals, employees, agents and affiliates.
• “User”, “Client”, “Guest”, “Visitor”, “You” and “Your” refers to you, the person accessing the Panda Pod Hotel’s website and hereby accepting the Company’s Terms and Conditions.
• “Party” and “Parties” refers either the Company or the Client or both the Company and the Client.
YOUR PRIVACY IS CRITICALLY IMPORTANT TO US
Like most website operators, the Panda Pod Hotel collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The Panda Pod Hotel’s purpose in collecting non-personally identifying information is to better understand how the Panda Pod Hotel’s visitors use its website. From time to time, the Panda Pod Hotel may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. The Panda Pod Hotel also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on its blog posts. The Panda Pod Hotel only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
GATHERING OF PERSONALLY-IDENTIFYING INFORMATION
Certain visitors to the Panda Pod Hotel’s websites choose to interact with the Panda Pod Hotel in ways that require Panda Pod Hotel to gather personally-identifying information. The amount and type of information that the Panda Pod Hotel gathers depends on the nature of the interaction.
PERSONAL INFORMATION WE COLLECT
Panda Pod Hotel may collect "Personal Information" from you, meaning information that identifies you as an individual or from which you may be identified. For example, we may collect:
contact information, such as your name, mailing address, e-mail address, and telephone number;
credit card number or other payment account number, billing address, and other payment and billing information (“Payment Information”);
Panda Pod Hotel member information, online user account details, profile or password details and any frequent flyer or travel partner program affiliation;
records and copies of your correspondence if you contact us;
information necessary to fulfil special requests (e.g., health conditions that require specific accommodation);
guest stay information, including the hotels where you have stayed, date of arrival and departure, and goods and services purchased;
information collected through the use of closed circuit television systems, card key and other security systems; and
in limited cases, information relating to the credit of customers.
We may collect Personal Information from a variety of sources including:
through the Site;
through reservation and call centers;
through social media and brand channels (e.g. Facebook, Twitter);
from Panda Pod Subsidiaries, Affiliates, or other third parties; or
when you otherwise voluntarily provide it to us, including in connection with our membership program.
We may also combine Personal Information we collect with publicly available Personal Information and Personal Information we receive from others or cross-reference with others. The collection and use of Personal Information, whether separately or combined, is done in accordance with and for the purposes described in this Policy.
If you voluntarily share "Sensitive Information" (e.g., Personal Information related to your health) with us, that information will only be used as necessary to fulfill special requests (e.g. health conditions that require specific accommodations). For example, if you voluntarily convey a health-related need to us, we may store and use that information in order for a Licensed Hotel to provide a room with appropriate amenities. We do not collect or store Sensitive Information unless it is voluntarily provided by you. By providing such Sensitive Information, you expressly consent to our collection, processing and storage of that information in accordance with the terms of this Policy.
We employ encryption on all of your information requests. We use (SSL/TLS encryption). We only store data in centres that are protected by 24/7 security. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
By using the Panda Pod Hotel’s website, and by providing the Panda Pod Hotel with personal information, the user assumes all risks associated with unauthorized and subsequent use of the user’s personal and private information and the user agrees that at no time will the Panda Pod Hotel have any responsibility or liability to the user in connection with any unauthorized use.
LINKS TO EXTERNAL SITES
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
WE USE THIRD PARTIES FOR REMARKETING
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
PROTECTION OF CERTAIN PERSONALLY-IDENTIFYING INFORMATION
The Panda Pod Hotel discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on the Panda Pod Hotel’s behalf or to provide services available through the Panda Pod Hotel’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using the Panda Pod Hotel’s website, you consent to the transfer of such information to them.
The Panda Pod Hotel will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, the Panda Pod Hotel discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when the Panda Pod Hotel believes in good faith that disclosure is reasonably necessary to protect the property or rights of the Panda Pod Hotel, third parties or the public at large.
If you are a registered user of the Panda Pod Hotels’ website and have supplied your email address, the Panda Pod Hotel may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with the Panda Pod Hotel and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. The Panda Pod Hotel takes all reasonable measures to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
The Panda Pod Hotel may collect statistics about the behavior of visitors to its website. The Panda Pod Hotel may display this information publicly or provide it to others.
To enrich and perfect your online experience, the Panda Pod Hotel uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
You may request a removal or correction of all personally identifiable information at any time through our contact page. Please allow a reasonable amount of time to remove your information.
The Panda Pod Hotel reserves the right to transfer all data in its possession to a successor-in-interest to its business or assets.
LIMITATION OF LIABILITIES
We are not responsible and will not be liable for any damages of any nature, including without limitation any incidental, special or consequential damages (such as lost profits or lost business opportunities), punitive damages or attorney’s fees.
APPLICABLE LAW AND JURISDICTION
The Panda Pod Hotel’s website is controlled and operated from offices in British Columbia, Canada, and is governed by the laws of the Province of British Columbia and any disputes in connection therewith are to be dealt with exclusively under the jurisdiction of the courts of the Province of British Columbia.
If any term of this Agreement is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term.
CHANGES TO TERMS
These terms and conditions are subject to change at any time without notice.